Shipping Policy

We offer free shipping on all orders with no minimum purchase required.

Currently, we ship to addresses within the United States only.

  • Processing Time: Orders are typically processed within 1-3 business days.

  • Delivery Time: Standard shipping takes approximately 8–10 business days.

Please note that delivery times may vary depending on factors beyond our control (such as carrier delays or holidays). We will provide tracking information once your order has been shipped.


Wrong Shipping Information

  • If you have left a wrong shipping address or contact information, please contact our customer service within 2 hours.
  • Please note that it is the responsibility of the customers to enter their shipping address correctly. We are unable to redirect to another shipping address after we have processed and shipped the parcel.
  • Contact us at service@verdantstrand.com

 

What if the package doesn’t arrive?

If you don’t get your package 60 days after it was shipped, please contact us at service@verdantstrand.com. We’ll either resend a new one to you or give you a full refund.

For help & inquiries, please contact us in the following ways:
Instagram: @VerdantStrand
E-mail: service@verdantstrand.com